Our satisfied customers

DETROIT Auto Service

Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM
1

Redford Tires? More like Redford Robery, I took my car to this place for a brake job and showed the workers my parts I was supplying, I was quoted one price on the labor and was told it was for all the parts, after leaving my car there for most of the day, I was charged double the quoted price, after asking to talk to the owner I was told I couldn’t and dealt with their manager, and their manager had no interest in giving my any of my money back, they also charged me for bleeding my breaks, when they did not bleed them or change the fluid, when it comes to this place RUN AWAY!!!!!

5

I visited this facility based on a friends experience there. She told me "They always listen," I thought that was great since I have two vehicles for which I'm very aware of their condition. I just needed my four tires balanced after I had another facility replace the Valve Stems. They replaced the valve stems at a great price and informed me of the AAA or Military discounts that they would be able to offer me on other repairs if I needed them in the future. Once they completed my tires, I drove above 4 miles to a store, when I came out of the store and started my car, something electrical happened, and now my ABS and Stabilitrac lights were on. I called them back, thinking how can this be related. Jay told me to come in and they would scan it at no charge and let me know. I brought it back, and they told me wires were rubbing against the boot, and it was a coincidence that it happened right after my departure. They resolved the issue for me, and due to the circumstances, they did it at no charge. I thought it was great that they took me to the car and showed me the problem and then told of their resolution. It's hard to find a Machanic shop that is honest with you due to the privacy they have with your car, and then the bill goes up. Many customers have limited funds and it seems some Machinacs don't consider that when they bring up and over explain extra repairs. I'm glad my experience turn out good, I felt positive about it. They did win a new customer with two older vehiches. I would recommend paying them a visit, they work with you to resolve your issue so you understand as paying customer should.

Thank you for sharing your great experience at our location. We’re grateful for the opportunity to service your need Mr. Walker. Come back anytime.

- Redford Tire & Service
1

Worst experience ever went from a 300 repair to 800 then they tried to say that they had to do more and wanted 1600 hundred I would never in a million years recommend this shop ever

5

Had a great experience with my man Tommy. He knew what he was talking about and took care of me. Clean, laidback, but professional environment! Will definitely be back!

Samuel, thank you for taking the time to share your experience. It was a pleasure to serve you. Come back anytime!

- Redford Tire & Service
5

Our daughter was traveling and had a flat tire. They are able to get her in and out quickly after a horrible experience at another tire store. They treated her with respect and made sure she was on her way back home quickly and safely. Thank you so much for your service and for being kind. It didn’t go unnoticed and we appreciate it. Highly recommend this business.

5

I unexpectedly got a flat tire minutes away from this establishment. Google referred me to the closest location which I am happy about. Great service and great quality. They helped me with all Of the details of the transaction and service. Very professional and knowledgeable. Will recommend.

0

Redford Tire & auto was my last hope. My 2010 VW ROUTAN with 50,000 miles on it was having intermittent shifting problems, wouldn't shift past 20 mph or so. VW Dealer said they couldn't find any issues and said to turn van off and on or shift into neutral when at a stoplight and it should stop doing it. Well neither of those choices worked for very long and I almost got rear ended 3 times. Talking to AJ he said they would take a look. On September 1, 2021 I headed for Redford tire and auto and made it safely there. They got a transmission code and I had to rebuild it. Redford Tire and auto was honest and accurate with what was wrong and I appreciated that. I highly recommend Redford Tire and Auto if your having transmission issues.

5

I was afraid to take my car anywhere but my car needed to be fixed and as a woman a lot of these places try to just get you to spend your money instead of just really focusing on the problem at hand but they didn’t treat me like that at Redford Tire & Service. Everybody was real nice , patient , and even taught me a couple things about the vehicle I was driving I didn’t know about. AJ and Andrew are hands down the two best professional people I’ve come across and they made me happy that I took my car into Redford Tire & Service. Look no further take your car to them !!!!!

5

Second time coming staff is always friendly and my car is riding smoothly. I plan to always get work done on my car here .

5

They were timely and met my needs to get my car back quickly because of business commitments. Replaced my alternator.

26005 Plymouth Road Redford Charter Township, MI, 48239 (313) 937-2000
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